Components of Online Ventures

We have identified at least eight different types of Internet solutions. Of these, about half are oriented to customers, while many are focused on both internal relationships (such as employees) and external ones, such as investors, distributors, partners, etc. Any business can develop and make use of these solutions to grow and succeed online -- especially the simpler solutions. When a new business or an existing one decides to be an online venture, it will need to build several of these solutions -- at least two.

These include:

• Marketing/Communications
• Commerce and Transaction Systems
• Communities
• Customer Service Centers
• Publishing Systems
• Events and Online Entertainment
• Intranets
• Extranets

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